Straightforward IT support plans built for Mansoura businesses
Compare our support packages and choose the coverage level that matches your team size, network setup, and monthly budget.
See PlansIT Support Pricing
Monthly managed IT plans with no hidden fees — scale up as your business grows
Starter
- Remote technical support
- Up to 5 devices covered
- Business hours helpdesk access
- Basic network health checks
- Monthly system status report
Business Pro
- Up to 20 devices covered
- Priority phone and remote support
- Network monitoring and maintenance
- Data backup setup and checks
- On-site visits when needed
- Quarterly IT planning review
Enterprise
- Unlimited devices covered
- Dedicated account technician
- Advanced network and server support
- Scheduled on-site maintenance visits
- Custom IT infrastructure planning
- Priority response for critical issues
Pricing Questions Answered
Common questions from Mansoura businesses about our support plans and billing
Is there a contract or can I pay month-to-month?
Our plans are billed monthly with no long-term contract required. If your needs change, you can switch tiers or cancel with 30 days' notice, giving you flexibility as your business grows.
What's included in the on-site visits?
On-site visits cover hardware setup, network troubleshooting, cabling checks, and hands-on support for issues that can't be resolved remotely. Business Pro and Enterprise plans include scheduled visits at no extra charge.
Do you offer support outside of a monthly plan?
Yes, we handle one-time projects and hourly technical support for businesses that prefer not to commit to a monthly plan. Contact us for a quote based on the specific work required.
What happens if I exceed my device limit?
If your business grows past your plan's device count, we'll let you know and offer options to upgrade to the next tier or add devices individually at a set per-device rate.
How is billing handled for Enterprise plans?
Enterprise pricing is based on your specific infrastructure, number of devices, and support hours needed. We assess your setup first and provide a fixed monthly quote before any commitment.
Can I get a refund if I'm not satisfied with a month?
We review any service concerns directly with clients and adjust billing where our response times or deliverables fell short of the agreed plan terms. Reach out to our team to discuss specific cases.
Get a Custom Quote
Tell us about your business size and current setup so we can recommend the right plan.
Phone: +20 50 2387 4156
Address: 67 El-Gomhoria Street, Downtown Mansoura, Mansoura 35511, Egypt
Which IT support plan fits your business?
Get a clear quote based on your team size and network needs, with no obligation to sign up.